Applied Behavioral Insights

Applied Behavioral InsightsApplied Behavioral Insights is dedicated to helping organizations select and develop the right person in the right job for the right reasons. Founded in 1989, and Pittsburgh based, we serve several thousand client companies across the US and Canada.

ABI provides outsourced and on-line HR support for about 2700 small to medium sized companies across the US and Canada.

Services include an 800# for HR questions, on-line training, and on-line employee assessment processes.

Our Integrated Approaches to Assessment help you to:

  • Put the right person in the right job
  • Job match talents and attitudes
  • Identify what is different between your top and bottom performers
  • Increase sales results
  • Boost customer loyalty
  • Develop your bench strengths
  • Add objectivity to subjective employee decisions
  • Screen out thieves, drug users, and lazy applicants
  • Match career and organizational goals
  • Compare your applicants and employees to industry norms, or, to the “best of the best” in your company

Our Blending of People, Process and Procedures helps you to:

  • Design and deliver an organizational culture where people choose to work
  • Identify and eliminate interpersonal and interdepartmental barriers
  • Link employee satisfaction with customer satisfaction

Our Skill Development Formulas help you to:

  • Increase job confidence, impact and effectiveness
  • Design customized training
  • Combine on-site and on-line training systems
  • Individualized leadership effectiveness based on real life insight and applications
  • Maximize the unique contribution of each employee

ABI e-Learning for Employees offers thousands of industry leading courses in the area of business and professional skills development. Our catalogs include management, leadership, communication, project management, customer service, accounting, marketing, sales, and operations, among others.

A comprehensive training and development solutions provider, e-Learning for Employees offers business services organizations a complete e-learning solution that integrates industry-specific content, best-of-breed courses covering business and computer skills.

Whether you want your employees to brush up on customer service training, provide safety training, get new hires up to speed quickly, comply with government regulations, or deliver harassment training, e-Learning for Employees is your cost-effective solution. Our mission is to provide small and mid-sized organizations access to world-class, affordable employee training resources.

PDF IconHiring Productive Sales People
By James A. Hazen, Ph.D. President, Applied Behavioral Insights

PDF IconRecruitment, Coaching, & Retention with ProFilext®, Step One Survey II®, & Customer Service ProfileTM
By James A. Hazen, Ph.D. President, Applied Behavioral Insights

PDF IconUsing Assessments to Build a Workforce Equipped for the Company’s Future
By James A. Hazen, Ph.D. President, Applied Behavioral Insights